Privacy Policy
Privacy Policy For Your Virtual Agent, LLC
Effective Date: 12/01/2025
Your Virtual Agent, LLC (“Company,” “we,” “our,” or “us”) is committed to safeguarding your privacy and maintaining transparency regarding how we collect, use, share, and protect your information. By accessing or using our website, platforms, communication channels, or digital services (collectively, the “Services”), you consent to the practices described in this Privacy Policy. Our practices follow frameworks used by major corporations and guidance published through accredited legal and data-privacy institutions.
1. Information We Collect
A. Personally Identifiable Information (PII)
We may collect: name, email address, phone number, mailing address, account credentials, government identification (where required for verification), digital signature data, and any information voluntarily submitted.
B. Automatically Collected Information
We may collect IP address, device type, browser type, analytics data, behavioral interaction data, heat mapping, session replay, and advertising identifiers using tools such as Google Analytics, Meta Pixel, and session-recording technologies.
C. Advertising, Marketing & Targeting Data
We may collect demographic data, behavioral patterns, interest categories, retargeting data, and campaign interaction metrics.
D. Digital Document Data
We collect digital signatures, timestamps, verification logs, and IP trails for signed documents.
E. Third-Party Data Sources
We may receive data from advertising platforms, CRM tools, lead providers, verification services, and other business partners.
2. How We Use Your Information
We use data to deliver and improve services, authenticate accounts, process communications, provide customer support, perform analytics, enhance security, personalize user experience, conduct marketing and retargeting, and meet legal obligations.
3. Cookies, Tracking & Session Monitoring
We use cookies, pixels, session replay tools, analytics platforms, and advertising technologies for functionality, conversion tracking, retargeting, and performance monitoring.
4. SMS, MMS & Communication Policy
By providing your phone number, you consent to receiving transactional SMS, service alerts, customer-support messages, security notifications, and promotional or marketing messages. Message frequency may vary. You may opt out by replying STOP. Standard carrier rates may apply. We do not share SMS consent with third parties for their own promotional purposes.
5. TCPA Compliance Notice
You consent to communications that may be delivered via automated systems, prerecorded voice messages, SMS/MMS messages, or manual dialing. Consent is not required as a condition of purchase and may be revoked at any time.
6. How We Share Information
We do not sell data. We may share information with:
– Affiliates:
• Agency For Sale, LLC
• All Recruiting, LLC
• Ideal Recruiting, LLC
• The Slocum Agency, LLC
• Insurance Teamwork Services, LLC and other commonly managed entities.
– Service providers: analytics platforms, communication platforms, document-signing tools, cloud storage vendors, CRM systems, advertising partners, and security service providers.
– Legal/regulatory entities when required by law.
– Business purchasers in the event of a merger or acquisition.
7. Data Retention
Information is retained only as long as necessary for operational, legal, compliance, or business purposes.
8. Data Security
We use commercially reasonable safeguards including encryption, access controls, authentication measures, and system monitoring.
9. Your Rights
Depending on jurisdiction, you may request access, deletion, correction, or restriction of your data and opt out of targeted advertising. Contact us to submit a rights request.
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.
11. Third-Party Links
We are not responsible for the practices of external websites.
12. Updates to Policy
We may revise this Policy at any time. Continued use signifies acceptance.
13. Contact Information